PEGANOM CRM
CRM for Health Tourism
From capturing the first lead to post-treatment follow-up, from WhatsApp automation to patient management — your whole operation on one platform.
Peganom CRM satış, pazarlama ve lead yönetim aracıdır.
Features That Cover Every Need
Everything a health tourism clinic needs — from lead management to invoicing — under one roof.
CRM & Lead Management
Hotness scoring, automatic lead assignment, pipeline tracking and conversion analytics — never lose a lead again.
Kanban Pipeline
Visualise your sales process on a drag-and-drop board with customisable stages and filters.
Unified Inbox
WhatsApp Business, Facebook Messenger and Instagram DM — handled in one inbox with instant alerts.
Automation Engine
Three ready automations: notify the owner on a new lead, staged follow-up for unreachable patients, post-treatment check-in.
Medical Module
Patient records, appointments, treatment tracking, after-care plans and consent forms.
Reporting & Analytics
KPI dashboard, funnel analysis, revenue reports, channel performance and staff metrics.
Multi-Language & Multi-Currency
Turkish and English interface. Quotes in EUR, USD and GBP. Built for international patients.
KVKK & GDPR Compliant
AES-256 encryption, RBAC permissions, data deletion requests and a full audit trail.
Calendar & Appointments
Appointment calendar, WhatsApp reminders and doctor availability tracking.
Web Form Hook
Connect your existing website form to the CRM with a private endpoint; submissions land as leads.
Invoicing
Professional PDF invoices, payment tracking, bank transfer and PayTR integration.
API & Integrations
RESTful API, MCP protocol and webhooks. Integrate with your existing systems in minutes.
See the Platform Up Close
Every screenshot is from the real product. Each module is designed to simplify the daily operations of a health tourism clinic.
CRM Dashboard
Run the entire operation from one screen. New leads, contacted patients, quotes sent, approved, in transfer and in treatment — 8 live KPI cards. Today / Yesterday / 7 / 30 days / 3 / 6 months period filter, channel breakdown, staff performance and most requested treatments at a glance.
- 8 live KPI metrics
- Channel breakdown (WhatsApp / Instagram / Meta Ads / Web Form)
- Staff sales & conversion performance
- Alert for leads unanswered within 5 minutes
Staff Performance Analytics
Contacted, quoted, unreachable, approved, in-treatment and completed patient counts per representative in a single table. Measure real productivity with sales rate (contacted → approved) and lead response speed, and see who converts best.
- Per-person sales funnel
- Sales rate (contacted → approved)
- Average lead response time
- Clear metrics for fair, transparent bonuses
Active Automations & Appointments
Running automations and how often they fired, upcoming appointments (patient · treatment · doctor · time), channel breakdown, most requested treatments and total record counts — the pulse of daily operations on one screen.
- Active automation tracking (run counts)
- Upcoming appointment list
- Most requested treatments ranking
- Patient / doctor / agency / hotel / transfer counters
Unified Inbox
WhatsApp, Instagram DM and Facebook Messenger — every channel on one screen. Each incoming message becomes a lead automatically, and unlinked conversations can be saved as a patient or contact in one click. Unanswered threads are colour-flagged with an instant sound alert.
- WhatsApp + Instagram DM + Messenger in one place
- Automatic lead creation
- Unanswered message alerts
- Per-channel filtering
Designed for Health Tourism
Manage the entire patient journey — from the first WhatsApp message to post-treatment follow-up — on one platform, and automate agency, hotel, transfer and hospital coordination.
Patient Journey Management
Flight, transfer, hotel, surgery — one timeline
WhatsApp Business API
Approved template messages, one shared inbox, automated follow-up
Multi-Language Platform
TR/EN/DE/AR/RU — talk to patients in their language
Lead Source Tracking
Which ad and which form it came from, kept on the record
KVKK & GDPR Compliant
Encrypted patient data with consent management included
Appointment Automation
Appointment calendar and WhatsApp reminders
Multi-Branch
Run headquarters and branches from one panel
Doctor & Hospital Management
Doctors, hospitals, agencies and hotels in one panel
The Patient Journey
Lead Capture
WhatsApp, Instagram, web forms, referrals — captured automatically from every source
Quote & Planning
Treatment plan, price quote, required tests — built fast from templates
Organisation
Flight, hotel, VIP transfer — coordinated and communicated in one click
Treatment
Surgery notes, medication, nursing instructions — a digital patient file
Follow-up
Staged post-treatment follow-up and satisfaction message
Operations Modules
Doctors, hotels, agencies and transfers — every part of a health tourism operation in one panel, with agreement and commission details.
Doctors
Contracted doctors and specialists with expertise, languages and hospital links
Hotels
Contracted hotels, star ratings and accommodation options in one panel
Agencies
Health tourism agencies and commission rate tracking
Transfers
Airport pickup, hotel-to-clinic transfer and driver/flight logistics
A Plan That Fits Your Clinic
Try it free for 14 days, no credit card required. Cancel any time.
STARTER
Klinikler için sınırsız başlangıç paketi
PROFESIONAL
Büyüyen klinikler için en çok tercih edilen plan
ENTERPRISE
Kurumsal klinik zincirleri & ajanslar
All plans include: SSL encryption • KVKK/GDPR compliance • Daily backups • 99.9% SLA
Prices exclude VAT. Annual billing includes 2 months free (pay for 10, get 12).
What Clinics Say
How health tourism clinics work with PeganomCRM
“PeganomCRM completely changed how we manage patients. Thanks to the WhatsApp integration we no longer lose a single lead. Our conversion rate went up 40%.”
Dr. Ahmet Yılmaz
Hair Transplant Clinic, Istanbul
“The automation engine freed us from sending follow-ups by hand. ROI showed up in the first month. All three branches now run from one panel.”
Elif Demir
Dental Clinic Chain, Antalya
“Patient journey tracking is superb. Transfers, hotels, appointments — everything on one screen. Patient satisfaction climbed to 95%.”
Mehmet Kaya
Aesthetic Surgery Centre, Izmir
“The compliant infrastructure gave us real confidence. With the reporting module our management decisions are finally data-driven.”
Zeynep Aksoy
Eye Care Centre, Ankara
“Multi-language support is a game changer. Our Arabic and German patients feel right at home. The automation flows save us 20+ hours per week.”
Dr. Sarah Mitchell
Health Tourism Agency, London
“Lead scoring and automatic assignment boosted our team's productivity enormously. We open the dashboard every morning and plan the day.”
Hasan Öztürk
Bariatric Surgery Centre, Bursa
Health Tourism CRM
The questions we are asked most about our health tourism CRM
A health tourism CRM is customer relationship software built for clinics, hospitals and agencies that bring patients from abroad. It manages leads, WhatsApp and social media conversations, quotes, appointments, travel operations (flight, hotel, transfer) and post-treatment follow-up on a single platform. PeganomCRM was designed end to end for health tourism operations.